Refund policy

Digital products are non-refundable once downloaded or accessed. This is because digital products cannot be returned in the same way as physical goods.

If you experience technical issues with your download (e.g., broken links, inaccessible files), please contact us within 14 days. We will provide a replacement file or assist you in accessing your purchase.

Refunds will only be considered in cases where the product cannot be delivered or accessed due to a technical fault on our side.

We recommend reviewing product descriptions carefully before purchase to ensure it meets your requirements.

By purchasing a digital product from Crystal Care Solutions, you agree to this Return & Refund Policy.