Shipping policy

Delivery / Shipping Policy – Digital Downloads

All products purchased from Crystal Care Solutions, including policies, templates, and guidance documents, are digital downloads. No physical items will be shipped.

Delivery Details:

Upon successful payment, a download link will be provided immediately on the confirmation page.

A confirmation email with your download link will also be sent to the email address you provide at checkout.

Download links remain valid for 14 days after which they may expire.

Technical Support:

If you experience issues accessing or downloading your purchase, please contact us within 14 days at [email address].

We will provide assistance or replacement files promptly to ensure you can access your product.

Important:

Ensure your device and software are compatible with the file format(s) provided (e.g., PDF, Word).

By purchasing, you acknowledge that this is a digital product and no physical shipping will occur.