Disciplinaries, Grievances and Appeals Policy

This Disciplinaries, Grievances and Appeals Policy has been designed for children’s homes to support full compliance with the Children’s Homes (England) Regulations 2015, the associated Children’s Homes Quality Standards, and relevant employment legislation.

The policy provides clear, practical guidance for managers and staff on handling disciplinary matters, workplace grievances, and appeals in a fair, transparent and consistent manner. It outlines the process for raising concerns, investigation procedures, decision-making, and how staff can appeal outcomes. The policy emphasises procedural fairness, confidentiality, timely resolution, and ensuring that all actions are proportionate, well-documented, and in the best interests of children and young people, promoting a positive and supportive workplace culture.

These documents are guidance only and must be adapted to reflect each home’s individual practices. Providers are responsible for ensuring ongoing compliance with legislation, regulations, and Ofsted expectations.